FRONTLINE FEEL GOOD
Work
That Works On You
As You Work On It
A new personal and organisational development programme for frontline public and charitable teams
Frontline Feel Good
We Can't Fix The System
But we can grow the people working inside it
Firefighting. Form-filling. Crushing caseloads.
A child in crisis. A colleague off sick.In education, healthcare, social care and charities,
relentless pressure isn’t a temporary spike,
it’s the job.You can't add resources.
You can't cut the workload.
And the training that promises change gets buried in Monday’s inbox.Meanwhile, your people are working scared.They’re putting on a brave face but worrying about dropping the ball or being found out.
They're still showing up, but deep down, they want more from work than just to get through it.
Frontline Feel Good
"Organisations are incredibly impeded by the covert dynamics around the emotional life of the organisation. If you don't get that stuff out from under the table, it's going to block you all the way."- Harry, Social Services Leader
Frontline Feel Good
The Real Problem Isn't Pressure. It's Self-Preservation
Pressure isn't the enemy.
It’s the constant self-protection that grinds people down.But with the right conditions, frontline staff don’t break under pressure, they grow under it.
They become wiser, braver, more capable.Frontline Feel Good creates these conditions.We teach your team a simple, research-backed method they use inside real work,
then support them for 12 months as they practise it.The grind becomes the gym.
The challenge becomes the curriculum.This isn't "training that fades by Friday."
It’s deliberate practice built into daily pressures,
so your people don’t just get through pressure, they grow because of it.
Frontline Feel Good
“I have confidence. I understand my value. I’m no longer living in fear of not being good enough.I make better decisions, I don’t worry about burning out anymore, and the satisfaction is enormous.”- Cathy, Team Leader
Frontline Feel Good
Your Three Step Plan for Lasting Progress
1. A half-day workshop
Your team creates individual change maps in one facilitated session (online or in-person).Everyone leaves ready for their first growth round.This is the only workshop, everything else fits into real work.
2. Practice Together, in the Flow of Work
Two 15-minute exercises each week, done in your own time.We guide your team through each growth round inside a supportive online community.Make real progress on the mapped challenges.
3. Build mastery over 12 months
Six growth rounds across the year.Same rhythm every time:map → test → reflect.Small practices.
Real challenges.
Lasting capability.
Frontline Feel Good
"It is so brilliantly accessible. There is no one who can't get it."- Social Services Leader
Frontline Feel Good
What is a Growth Round
Growth rounds are the engine of this programme.Six per year, 6–8 weeks each, aligned with school half-terms.
Each round helps people build real capability through real work.At the start of each round, participants choose:
an individual challenge, or
their role in a team/organisational challenge
Frontline Feel Good
"Our whole team senses an enormous shift in Martin...he has become a pleasure to work with, and the team is much more productive.I would never have predicted this."- Team member
Frontline Feel Good
What Happens in a Growth Round
Weeks 1–2 — Map the Challenge
Surface the patterns, worries and assumptions that shape how you react in difficult situations.Weeks 3–6 — Test and Learn
Run small, practical experiments inside real work.
Notice what shifts in you, in others, in the situation.Week 7 — Review and Reset
Evaluate what changed and decide what to carry forward.Week 8 — Breathing Space
Rest. Reset. Prepare for the next round.
Frontline Feel Good
“People love making decisions themselves. And they’re bringing me ideas I never would have heard before.I have a clearer, more satisfying leadership practice.”- Fred, new Manager
Frontline Feel Good
Real Teams, Real Change
Social Services: From Terror to Trust
A child welfare team lived in constant fear of the "high-profile case." People were terrified of making a mistake; cliques formed, people covered their backs, and pointed the finger.The map-making session changed everything. "It startled them. People went deep, bonds were built, there was a compassion around the things that drove each other crazy."Over two years, meetings shifted from blame to powerful drivers of service improvement.
GP Surgery: The Problem Everyone Saw but No One Fixed
Doctors over-prescribed to avoid conflict and keep to time. Nurses stayed silent to avoid confronting doctors. Everyone was frustrated. Nothing changed.Until they saw their own part in it.Within five months, the avoided conversations were happening, policies were being enforced, and the team was working together instead of around each other.
School: When Care Became a Cage
Teachers loved their EAL students but weren't holding them to rigorous standards, worried that challenge would "crush them.""That low expectations could come from love and concern was a big eye-opener."Once they saw this clearly, expectations rose as an act of kindness, and so did achievement.
Frontline Feel Good
"I've spent my whole life working in schools.I've never heard conversations of this sort. I've never heard people be as honest or as responsible.I've never heard people talking about things that are more likely to lead to real change"- School Improvement Professional
Frontline Feel Good
⭐ Bonus: Built-In Burnout Protection ⭐
When people stop fighting themselves, they stop exhausting themselves.The research shows this approach reliably produces:
Lower burnout, even in frontline roles
Less anxiety and overwhelm, making tough days more manageable
More regulated, resilient staff who recover quickly after setbacks
Healthier boundaries that reduce overwork and emotional spillover
A calmer team with clearer judgment
Reduced imposter-driven stress and reactivity
For leaders: fewer crises, fewer absences, steadier staff.
Frontline Feel Good
"This was an epiphany really for me to step out into relatively uncharted waters, having the confidence to set, and work toward achieving, my own goals.It is a complete turnaround. Instead of being miserable and grumpy all the time, I am excited.And it has a positive impact on the rest of my life. I eat better, I exercise. Everything has fallen into place."- Anna, Lecturer
Frontline Feel Good
What's Included in Beta Membership
One live half-day mapping workshop
12 months guided support through six growth rounds
Weekly prompts, tools and direct support from John-Paul
A peer community practising alongside you
Access to all materials and trainings
Beta membership: £497 for a team of up to 12.
Additional members: £24.97 per person
Only 5 beta membership spots left.
Frontline Feel Good
Who This Is For?
Frontline teams ready to invest 12 months in sustainable capability, who are:
Stretched but committed
Tired of training that inspires for a day but changes nothing
Facing pressures they can’t simply reduce
Wanting development that fits into real work
Ready for growth that lasts
Ideal for:
Schools and education settings
Healthcare and community health teams
Social care and youth services
Charities and non-profits
Not suitable if:
You want a quick fix
You want ready-made answers
You can't access external online platforms
You're not ready to support personal growth in a work setting
You believe external change must come first
Frontline Feel Good
“Watching people liberate themselves is extraordinary. What people do with that freedom is remarkable.The love and generosity that emerges from succeeding in this work is deeply satisfying.”- Dr Lisa Lahey, Harvard Graduate School of Education Faculty
Frontline Feel Good
Who’s Behind This
John-Paul here, based in Leamington Spa.I spent over a decade on the frontline: supporting people in crisis, turning around struggling teams, and fixing systems that weren’t working.I trained with leaders in adult and organisational development from Stanford and Harvard because I wanted better tools for the people doing the hardest work. Tools that actually fit frontline life: simple, practical, sustainable.Frontline Feel Good brings those research-backed methods (featured by Brené Brown and used in leading organisations) to the practitioners who need them most, in a way that fits real life.And I’m with you, and your team, every day inside the community as you grow.
Frontline Feel Good
"John-Paul's encouragement and guidance were helpful and not intrusive. His enthusiasm and belief in the programme were quite apparent, and I genuinely believed he cared about my desires and wanted me to be successful."
"John-Paul provided regular, tailored engagement that cut through to the problem and helped me make the changes I wanted."
"John-Paul responded in a thoughtful manner offering helpful advice to my stumbling blocks."
"John-Paul kept us on track and got us thinking about how to achieve bigger goals."
Frontline Feel Good
FAQs
My team doesn't have 30 minutes a week for this.
Most frontline teams already spend far more than 30 minutes a week managing stress, avoiding difficult moments, or working around unhelpful habits.This programme gives that time and energy back.
The practices are short and built into real work.
What technology do we need?
If you can read this page, you’re ready.
Phones, tablets or laptops all work.
Our programme doesn't with an internal learning management system.
Why is it only £497?
It’s the beta launch. Early teams help shape the programme and receive closer support.
Price rises after the Beta places are taken.
Is this just recordings?
No. It’s a live, active practice space with weekly prompts, teaching and daily support.
What if someone misses a practice or a round?
Everything is catch-up friendly.
Miss a practice? Catch up.
Miss a round? Join the next.
Do my team need to complete the exercises at the same time?
No. Everyone has a full week for each pair of 15-minute practices.
Is this training, coaching or therapy?
It’s development work.
Not therapy. Not coaching.
It’s structured practice to grow capability through real challenges.
What size teams work best?
3 to 100. Simple.
What happens if a member of staff leaves?
Membership is per place, not per person. Swap people in and out as needed.
Can individuals join?
Yes, directly through the platform.
Doors open soon.
Can we start anytime?
Yes. The half-day workshop slots your team into the current growth round.
Frontline Feel Good
How To Make Change That Actually Lasts
Free guide for frontline leaders:
The two types of change, and when to use them
What most organisations are missing
Case study: The tale of two leaders
Change that feels good (and beats burnout)
Join frontline leaders reading my newsletter and receive the guide instantly.